The Fix Online UK tech repairs, made simple.

The Fix Online

UK tech repairs, made simple.

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Before the Bow Goes On: Prepping a Retired Phone for Its Second Owner
Repair Services

Before the Bow Goes On: Prepping a Retired Phone for Its Second Owner

A Christmas upgrade usually leaves a perfectly good phone, tablet or laptop sitting in a drawer. Passing it on is a lovely idea — but only if the account locks are gone, the battery story is honest and the new owner isn't inheriting a repair bill. Here's the handover routine worth running first.

Proof, Not Pluck: Building a Fault Diary That Outlasts the Returns Desk
Repair Services

Proof, Not Pluck: Building a Fault Diary That Outlasts the Returns Desk

Intermittent faults have a nasty habit of behaving perfectly for the six minutes a shop assistant spends prodding them. The fix isn't a louder argument — it's a boring, dated paper trail built before you walk in. Here's what to capture, and how to hand it over without turning it into a confrontation.

The Address-Specific Glitch: Seven Checks Before You Blame the Gadget
Repair Services

The Address-Specific Glitch: Seven Checks Before You Blame the Gadget

It works at your mate’s flat, behaves at your parents’ place, then throws a wobbly the moment it crosses your doorstep. Before you book a repair, here’s a calm UK-specific routine for working out whether the fault is the device—or the house.

Seven Quiet Checks Before a Smart Plug Takes Charge of the Christmas Lights
Battery & Power

Seven Quiet Checks Before a Smart Plug Takes Charge of the Christmas Lights

The tree is up, the fairy lights are untangled, and the smart plug is about to become the hardest-working socket in the house. Before you hand it the schedule, run these seven calm checks — no electrician required, just a torch and a bit of common sense.

New Telly, Silent Soundbar: A Calm HDMI Handshake Hunt
Repair Services

New Telly, Silent Soundbar: A Calm HDMI Handshake Hunt

You’ve hung the new TV, kept the old soundbar, and now every streaming app is mute. Before you blame the telly or book a repair, work through the handshake, cable and input settings that catch most UK living-room upgrades. Here’s a seven-step fault hunt that starts free and ends with a sensible extractor fallback.

The Post-Update Paperweight: Seven Calm Steps Before You Pay for a Repair
Repair Services

The Post-Update Paperweight: Seven Calm Steps Before You Pay for a Repair

A forced firmware update can leave a phone, router, TV or pair of earbuds looping, frozen or apparently dead. Before you book a repair, work through these seven UK-friendly recovery moves to separate a bad update from a genuine hardware fault.

Hold Off on the Paperclip: A Calm Triage for a Fussy UK Router
Broadband & Wi-Fi

Hold Off on the Paperclip: A Calm Triage for a Fussy UK Router

When the home broadband starts dropping, the reset pin looks like the quickest fix. In most UK homes it is the quickest way to lose ISP login details, custom Wi-Fi names and an afternoon to reconfiguration. Here is the calmer order of checks to try first.

Second-Hand Smart Speakers: Seven Checks Before a £15 Bargain Starts Listening
Buying Advice

Second-Hand Smart Speakers: Seven Checks Before a £15 Bargain Starts Listening

A pre-owned smart speaker can be a genuine charity-shop steal — or a shortcut to someone else’s account settings and a week of Wi-Fi misery. Here’s how to check, reset and secure one before it joins your home network.

Three Pins, One Suspect: A Safe UK Plug Audit for ‘Dead’ Gadgets
Battery & Power

Three Pins, One Suspect: A Safe UK Plug Audit for ‘Dead’ Gadgets

Your gadget might not be dead at all—the fault could be sitting in the plug, the fuse or the socket. This safety-first UK plug audit walks through seven checks to do before you book a repair or bin the device.

Morning After a Power Cut: Don’t Bin That ‘Dead’ Gadget Until You’ve Tried These Checks
Repair Services

Morning After a Power Cut: Don’t Bin That ‘Dead’ Gadget Until You’ve Tried These Checks

The storm has passed, the lights are back on, and your laptop, router or TV is still playing dead. Before you assume the worst, work through this calm UK morning-after triage — starting with safety, the humble plug fuse and the trip switch you probably swore at in the dark.

The Doorbell Winter MOT: Seven Checks Before the Couriers Get Busy
Repair Services

The Doorbell Winter MOT: Seven Checks Before the Couriers Get Busy

Cold snaps and condensation can turn a reliable video doorbell into a foggy, glary, slow-to-wake nuisance just as parcel season ramps up. Here is a seven-point winter audit for UK homes, covering misted lenses, IR bounce, Wi-Fi reach and battery behaviour, plus how to tell a quick fix from a genuine repair.

The Cosy Laptop Trap: Seven Winter Habits That Send Fan Noise Through the Roof
Repair Services

The Cosy Laptop Trap: Seven Winter Habits That Send Fan Noise Through the Roof

November turns UK homes cosy, and laptops start migrating to duvets, sofas and radiators. Before you panic about a dying machine, work through the habits that block airflow, trigger thermal throttling and make a healthy laptop sound like a tiny jet.

Smart Thermostat Says 21°C, Boiler Says Nothing: A Cold-Weather Comm Fault Hunt
Broadband & Wi-Fi

Smart Thermostat Says 21°C, Boiler Says Nothing: A Cold-Weather Comm Fault Hunt

Your app is showing a toasty 21°C while the radiator stays stone cold. This UK walk-through helps you separate a Wi-Fi wobble from a schedule mistake, a flat TRV battery or a boiler that needs a Gas Safe engineer.

Black Screen, Big Bill Panic: Seven Checks for a Dead Smart Meter Display
Battery & Power

Black Screen, Big Bill Panic: Seven Checks for a Dead Smart Meter Display

The in-home display has gone dark just as the winter bills land — but a blank screen rarely means a broken meter. Here are seven things to check in order, plus the exact questions to put to your supplier before you ask for a replacement.

Chips, Firmware and Fine Print: Why Your Printer Only Looks Broken
Buying Advice

Chips, Firmware and Fine Print: Why Your Printer Only Looks Broken

A printer that refuses a full cartridge or sulks until you top up a plan is usually working perfectly — it is the software and the contract that are the problem. Here is a step-by-step UK audit of firmware, cartridge chips and subscription terms before you pay a penny for repairs.

Solder, Don’t Scrounge: Using UK Repair Cafés Without Wasting Volunteer Time
Repair Services

Solder, Don’t Scrounge: Using UK Repair Cafés Without Wasting Volunteer Time

Repair cafés are one of the best things on the UK’s community calendar — but they are not free professional repair shops with an unlimited parts cupboard. This is a practical, slightly opinionated guide to what volunteer fixers can realistically do, how to prepare your device, and how to ask for help without treating goodwill as a service-level agreement.

Pocket Fluff, Not Fate: Seven Five-Minute Checks for a ‘Dead’ Charging Port
Battery & Power

Pocket Fluff, Not Fate: Seven Five-Minute Checks for a ‘Dead’ Charging Port

Your phone, laptop or controller has stopped charging and you’re ready to declare the port beyond saving. Before you book a repair, spend five minutes on the least glamorous diagnosis in tech: pocket debris, bent contacts and a cable that’s been living under the sofa. Here are seven safe checks UK users can do at the kitchen table — and the point where you should put the toothpick down.

The Spare-Plug Drawer Is Trying to Tell You Something: A 2026 UK Charger Audit
Battery & Power

The Spare-Plug Drawer Is Trying to Tell You Something: A 2026 UK Charger Audit

That tangled drawer of mystery chargers is not just clutter. It can be a genuine fire risk and a surprisingly useful gadget-health clue. Here is how UK households can audit plugs, cables and fuses without turning a clear-out into a repair bill.

The Courier-Knocks Checklist: Posting a Gadget for Repair Without Losing Data or Leverage
Buying Advice

The Courier-Knocks Checklist: Posting a Gadget for Repair Without Losing Data or Leverage

Postal repairs can be convenient, especially when the specialist you need is nowhere near you. But once a gadget leaves your hands, the paperwork, packaging and data prep matter. Here is the UK checklist to run before you seal the box.

Before the Festive Buffer: Seven Wi-Fi Fixes for Darker UK Evenings
Broadband & Wi-Fi

Before the Festive Buffer: Seven Wi-Fi Fixes for Darker UK Evenings

Dark evenings, extra devices and Christmas streaming can make home broadband feel worse than it is. Try these seven practical Wi-Fi checks before blaming your provider or splashing out on a mesh system.

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